At Starbucks we have 3 types of bags:
- paper bag with handles for carrying food items
- small brown bag for cold/bakery items
- taller baguette bag for hot items from Merrychef oven
The first one never a problem. The latter two is intriguing.
Different customers approach this task differently. Some pick up the bag from the top. Some grab the bag from the side, often squeezing the bag contents. Some will clutch the bag underneath
No matter the height you offer the item to the customer they typically still resort into a predetermined method. I think the correct option is taking the bag from the top, what do you think?
Of course, there is also the special one that will not be passed their food and wait awkwardly for you to decide to place it down on the counter rather than be kept hanging all-day-long.
How do you handle a handleless bag?
General ObservationsDifferent customers approach this task differently. Some pick up the bag from the top. Some grab the bag from the side, often squeezing the bag contents. Some will clutch the bag underneath.